Privacy Policy

Last Updated: August 2026

FactsPrep CSV Cleaner ("we", "our", or "us") provides online tools for cleaning, transforming, and preparing CSV and Excel files. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

When you use FactsPrep CSV Cleaner, we may collect:

• Account information such as your email address.
• CSV and Excel files uploaded for processing.
• Workflow settings and saved workflows created by users.
• Basic usage information necessary to operate and improve the service.

How We Use Your Data

We use collected information to:

• Provide CSV and Excel cleaning services.
• Store and manage user accounts.
• Save workflows and user preferences.
• Improve platform performance and reliability.
• Provide customer support when requested.

File Storage

Uploaded files are processed for the cleaning and transformation operations selected by the user. Files are accessible only to the associated user account and authorized system services required to provide the service.

Data Retention

Files and account data may be stored to provide workflow history, saved workflows, and account functionality. Users may request deletion of their account and associated data by contacting us.

Account Information

We store account information such as email addresses for authentication, account management, and communication related to the service.

Security

We take reasonable administrative and technical measures to protect user data. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

FactsPrep CSV Cleaner relies on trusted third-party service providers to operate the platform:

• Supabase - authentication, database, and user account management.
• Railway - application hosting and infrastructure services.
• Lemon Squeezy - payment processing, subscriptions, and billing management (when applicable).

These providers may process information as necessary to deliver their services. Users are encouraged to review the privacy policies of these providers.

Children's Privacy

FactsPrep CSV Cleaner is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions regarding this Privacy Policy, please contact:

Email: support@factsprep.com